Many companies are utilizing technology to improve operations improve cybersecurity, increase efficiency, and engage customers. However, implementing technology for effective business management requires more than simply adopting new tools. The key is to make them an integral part of the company’s business strategy.
The best way to design and manage a successful technology strategy involves a number of departments and employees. It is also championing sustainability through smart technologies dependent on the goals you wish to accomplish. Microsoft Dynamics, for example, can be used by the central team to consolidate their ERP program and CRM platform into a single solution. This suite of Software-as-a-Service programs enables businesses to better serve customers, automate processes and increase productivity.
All stakeholders must be on board for a technology implementation to be successful. This includes top management and the ultimate users. It can be difficult to sell an idea to these groups because they have different perspectives and requirements. Effective implementation managers are aware of these differences and prepare for each of them in advance.
For instance, to overcome the resistance of opinion leaders, implementation managers might put the innovation in the hands of employees who are trustworthy role models for other employees (neither extremely skilled nor incompetent). So, those who might resist can realize how easy it is to adapt and start to believe in the potential of the new tool. Another option is to have top management take a quick symbolic gesture to show their support for the innovation. It may be as simple as a memo or speech however, it sends an ebullient signal that the company is serious about embracing the new idea.